Shipping & Returns

SHIPPING
Currently, we ship only to Australian addresses.  Contact us if you’re somewhere else and love one of our shirts!
 
We send your goods via Australia Post, you will receive a tracking code to know when to expect it.  Live shipping times and rates are shown at Checkout once you enter your address.
 
RETURNS
Our policy lasts 30 days. If 30 days have gone by since your purchase date, unfortunately we cannot offer you a refund or exchange. Our t-shirts and posters are all printed on demand and so for this reason we will only return items if they are defective or damaged.  So make sure you’re deciding on the size and colour perfect for you, feel free to drop us an email about sizing anytime!
 
If you need to return it for the same item due to damages, send us an email (or reply to your original purchase email) at hello@dramwears.com.au and we’ll get the process started.
 
To complete your return, we require a receipt or proof of purchase.  
 
Gift cards can not be returned.  
 
REFUNDS
When we receive your return, it will be inspected and we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original payment method within a few days.
 
LATE OR MISSING REFUNDS
If it has been some time since your refund was approved and you have not received the credit, first check your bank statement again then contact your credit card company.  It can sometimes take some quite a while before your refund is visible. If you’ve done all of this and you still have not received your refund yet, please contact us at hello@dramwears.com.au.
 
SALE ITEMS
Only our regular priced items are eligible for a refund, unfortunately sale items cannot be refunded.
 
EXCHANGES
Our designs are printed on demand so for this reason, we will only exchange items if they are defective or damaged so make sure you’re deciding on the size and colour perfect for you! Drop us an email and we’ll help you get the right fit.
 
If you need to exchange it for the same item due to damages, drop us an email at hello@dramwears.com.au and we’ll get the process started. 
 
RETURN SHIPPING
You are responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of the shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.